PRIVACY POLICY

Last updated May 5, 2020

Welcome to Legends of Training!

We are committed to protecting our users while providing them with an engaging learning atmosphere where they learn through playing curriculum aligned games. Your privacy is important to us.

This Privacy Policy describes the ways in which Legends of Training collects, uses, and discloses information about you and anyone else who uses (each a “User”) our game based learning and content app (the “Platform”), and any other websites, applications, and online services that link to this policy, (collectively, with the Platform, the “Services”). By using the Services, you agree to the handling of your information in accordance with this Privacy Policy.

Summary of Key Points

You should read our entire Privacy Policy and also the Legends of Training Terms and Conditions. We have included some important points below:

Users are not subject to any form of advertisements in the Platform.
Our collection and use of data from any User is strictly limited to the minimum requirements needed for operation of the Services.
Because the security of your personal information is important to us, we employ physical, technical, and administrative security measures to safeguard all information collected by the Services. We have a comprehensive Breach/Incident Response Plan in place. Users may contact us at any time as described in the Section of this Privacy Policy titled “Contact Us” to request that we provide for their review, or delete from our records, any personally identifiable information they have provided associated with their account. We will handle these requests as set forth in the Section entitled “How to Access, Change, or Delete Account Information”.

Legends of TRAINING Website Visitors

Like many website operators, when someone visits our website at www.legendsoftraining.com or any other site which references this Privacy Policy, whether they use our Services or not, we collect information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. We also collect Internet Protocol (IP) addresses and mobile device ID. Our purpose in collecting such information is to understand better how visitors use our website.

Legends of TRAINING Accounts and Users

How we collect, use, and disclose information depends on the type of account and the type of user. Each User will create an account by using a name or nickname they create.

Types of Information We Collect

Information Users Provide to Us:

We and our third-party service providers collect information that Users provide when using the Services, including when creating an account or contacting us with a question, comment, or request, interacting with our community message boards, and when Users participate in learning activities on the Platform.

Users will be asked to provide their first and last name or a nickname in order to access the Platform. Our collection and use of data from any user is strictly limited to the minimum requirements needed for operation of the Services.

Users may provide information about themselves in the following situations:

o When registering for any account: Users will be requested to provide their first and last name and email address.

o When purchasing the Service: Users will be asked to provide payment card information. Payment card information is shared with our third-party providers for payment processing and we do not retain this information.

You represent that you have the authority to provide all information, including any information relating to other individuals for use by us in accordance with this Privacy Policy. You further represent that you are authorized to consent to our collection of information from Users in accordance with this privacy policy.

Information Collected Automatically:

We and our third-party service providers automatically collect information from users of the Services during their use of the Services. For example, from Users, we may collect information about patterns of usage, length of usage, review and game play, performance credit receipt and purchase history, and referral history. We may record all of any part of an activity performed or a game played by a User.

We and our third-party service providers also use a variety of technologies, such as cookies (small text files that the Services save on your computer or mobile device), to automatically collect certain technical information from your computer or mobile device over time and across different websites including when you use the Services, such as your browser type, operating system, device type, the page served, your IP address, your mobile device ID, the websites you visited prior to visiting the Services as well as what information and files have been downloaded from the Services based on your device ID. We use session cookies, which expire once you close your web browser, and persistent cookies, which remain on your computer or mobile device after you have signed offline and may be used by your browser on subsequent visits to the website. We also use pixel tags, clear gifs, web bugs, or web beacons, which are transparent graphic images placed on the website or in emails we send to you. They are used to track how you use the website, similar to cookies, and the actions you take in emails (opening the emails, clicking on links in the emails, etc.).

Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics may set cookies on your browser or mobile device or read cookies that are already there to collect information. Google Analytics may also receive information about you from apps you have downloaded that partner with Google. Google Analytics collects information such as how often you visit our website, what pages you visit within our website, and what other sites you visited prior to coming to our website. We use the information provided by Google Analytics to improve our website and the Services. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

For more information regarding how Google collects, uses, and shares your information please visit http://www.google.com/policies/privacy/partners/ . By using our website, you consent to the processing of data about you by Google as described here and in Google’s privacy policy. For choices on how your data is collected by Google Analytics see “Your Choices” below.

We also use FullStory to record activities performed and games played by Users as well as collect other usage information.

How We Use The Information Collected

We and our third-party service providers may use the information collected from users for the purposes set forth below. Information collected from Users may be for:

o Marketing and Advertising: To serve you with relevant online advertisements of our products and to send you marketing, professional development and training communications, or newsletters, from us that we believe may be of interest to you and to measure the effectiveness of our marketing to potential users of our Services.

For options regarding receiving marketing communications please see Section entitled “Your Choices” below.

Providing the Services: To permit you to register and use the Services, process your payment, provide you with customer service or tech support, respond to your inquiries, provide you with training and communicate with you about the Service including, for example, sending you communications about User progress or an Account and maintaining the community message board.
Additional Services: To allow you to participate in surveys, research studies and other educationally relevant activities. Some of these have rules that could contain additional details about how we use and disclose your information and all such rules will be provided to you.
Improving the Services: To allow us to gain a better understanding of the use of our Services; to assess and improve the Services, their educational content, and other services we provide and to customize, adapt, and to personalize users’ viewing and playing experience. For example, by recommending certain Content and playlists of Content based on the characteristics and performance of a user and their learning needs; or by providing progress reports on a User’s performance in activities.
Compliance with Law and Agreements: As we believe to be necessary or appropriate: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public and government authorities; (d) to detect violations of and enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates, including the security of the Services; (f) to protect our rights, privacy, safety, or property, or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

How We Share your Information

Display of Information: Our Platform does not display personally identifiable about any user publicly.

Advertising: We allow third-party advertising networks to use tracking technologies like cookies and web beacons, described above, to collect information about Users. The tracking technologies allow the third parties to deliver interest-based advertisements related only to our products and services on other websites or on social media networks and provide us with statistics about the effectiveness of our advertising on third-party websites.

We do not disclose the personally identifiable information of any User to third parties for their research, marketing or promotional purposes.

We do not under any circumstance sell or rent data to third parties. To the extent information is transferred to a third party, it is solely for our use in conjunction with the third party to evaluate the effectiveness of our Platform.

Information collected from users of the Services may be disclosed by us as follows:

Service Providers: To third parties who perform certain services for us, such as to process payment cards, perform analytics on usage of our Services, conduct or evaluate research (such as on the educational efficacy of the Services) or administer marketing campaigns, provided that the service providers we use agree to keep the information confidential and to use it only for purposes that are permitted by this Privacy Policy.
Compliance with law or agreements: As we believe to be necessary or appropriate: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public and government authorities; (d) to detect violations of and enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates, including the security of the Platform and Services; (f) to protect our rights, privacy, safety, or property, or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
Data Transfers: When transferring data to service providers, advisors, potential transactional partners, or in the event of a consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets in bankruptcy or otherwise, Legends of Training may transfer data to a third party provided that any such party agrees to adhere to the terms of this Privacy Policy and Legends of Training’s Information Security Practices.

We may share, at our discretion, information that has been anonymized so that it does not identify a specific user through de-identification or aggregation (“De-Identified Data”) to third parties, we do, however, prohibit, our third-party providers from selling, licensing, distributing, or disclosing De-Identified Data.

Compiling information: In order to provide or improve our services or the services of our third-party providers and to better tailor our interactions with you, we or our third-party services providers or their respective third-party providers may combine the information about you that we share with them with contact and social media information related to you that they collect from publicly available sources (e.g. Internet, social networks, or public or licensed APIs); from third parties who license, sell, or otherwise provide data they have collected, for example, Stripe may acquire information about you from identification/verification services such as credit bureaus.

How to Access, Change, or Delete Account Information

Users can review or change the information they provided when registering for the Services by contacting us as described in the Section titled “Contact Us” below. Users may request that we provide for their review, or delete from our records, any personally identifiable information they have provided. Please keep in mind that a request to delete personally identifiable information may lead to the cancelation of your Account. When we change or delete any personally identifiable information at your request, we will make good faith efforts to make the changes in our then active databases so that the personally identifiable information will no longer be used in our active databases as soon as reasonably practicable. Changing setting options may not result in immediate changes to the settings, which are subject to our operations and maintenance schedules.

Account Cancellation and Reactivation; Data Retention

At any time, Users, may cancel their Account by emailing us at support@legendsoflearning.com or by contacting us as described in the Section titled “Contact Us” below. For Users, if you cancel your Account, we will remove all personally identifiable information associated with the Account (“Account Information”) from our live databases within seventy-two (72) hours after the cancellation.

We will retain personally identifiable information about you for as long as necessary in order to provide the Services. We will retain and use this personally identifiable information only as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and then delete it.

Even if you request to close your account, keep in mind that deletion by third parties to whom the information had been provided may not be immediate, and the deleted information may persist in backup copies for a reasonable period of time (but will not be available to others).

Following an Account cancellation, we may continue to use de-identified User information for our internal support, research studies, administrative, and record keeping purposes including, but not limited to, marketing the Services and allowing us to improve the Services we provide through research, evaluation, and analytics.

Your Choices About Your Information

Email: You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make efforts to promptly process all unsubscribe requests. You may not opt out of Service-related communications (e.g., changes/updates to features of the Services, and technical and security notices). If you have any questions about Service-related communications or unsubscribing from our communications, you can contact us directly as set forth in the Section entitled “Contact Us”.

Cookies and other technologies: Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the website may not function properly if the ability to accept cookies is disabled. Turning off the browser’s cookies will prevent web beacons from tracking your specific activity. The web beacon may still record an anonymous visit from your IP address, but unique information will not be recorded. If you do not want to receive tracking pixels, you will need to disable HTML images in your email client, and that may affect your ability to view images in other emails that you receive. To find out how to see what cookies have been set and how to reject and delete the cookies, please visit: http://www.aboutcookies.org.

Analytics: You can control the information provided to Google and opt out of certain ads provided by Google by using the methods set forth at http://www.google.com/policies/privacy/partners/ or by using the Google Analytics opt-out browser add-on at http://tools.google.com/dlpage/gaoptout?hl=en.

You can opt out of collection of information by FullStory by using the opt out provided at https://www.fullstory.com/optout. As this is provided by a cookie, disabling cookies on your browser may interfere with the performance of this opt out.

Advertising: You can understand which third parties have currently enabled cookies for your browser or mobile device and how to opt out of some of those cookies by accessing http://www.networkadvertising.org/managing/opt_out.asp or http://www.aboutads.info/choices/ from your browser and from your mobile device. If you use multiple browsers or devices, you will need to opt out on each browser or device. Even if you opt out of targeted advertising you will continue to see advertising of a generic nature.

Children’s Privacy

The website is not directed to children under the age of 13. We do not knowingly collect or solicit any information from anyone under the age of 13. You must be 18 or older to purchase any of our Services. In the event that we learn that we have collected personally identifiable information from a child under age 13, not in the scope of such consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13 outside the scope of consent explained above, please contact us as described in the Section entitled “Contact Us” below.

Links and References to Other Services

Our Service does not include or provide links to external websites or applications. Our Service may, however, provide a reference to an external website or application. These websites and applications are governed by their own privacy policies or information collection practices, which may be substantially different from ours. We encourage you to review the privacy policies and information collection practices of those linked websites and apps, as those parties’ practices are not subject to this Privacy Policy.

Location of Information Processing

The Services are controlled and operated by us exclusively from the United States and are intended for us exclusively in the United States. We disclaim and have no liability for use of Services not in compliance with laws outside the United States. In addition, your information may be transferred to, stored, or processed in the United States, whose data protection, privacy, and other laws may not provide the same level of protection as those in your country of residence. For example, government entities in the United States and other countries may have certain rights to access your personally identifiable information. By using our website or the Service, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the United States and to those third parties with whom we share it as described in this Privacy Policy.

Security

The security of your personal information is important to us, and we employ physical, technical, and administrative security measures to safeguard the information collected by the Services. All data we collect is encrypted in transit using TLS 1.2 and at rest. For example, all personally identifiable information collected by us is transferred over https and stored by us or by a third-party provider for us on a server in a secure environment. We provide access to such information only to our employees, our partners and any sub-contractors who need the information to perform a specific service. For processing your credit card information, we use a PCI DSS certified provider. Please be aware, however, that no information system can be guaranteed to be one hundred percent (100%) secure, so we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to the Services over networks that we do not control, including the Internet and wireless networks. If you have reason to believe that your interaction with us is not secure, please contact us as described in the Section entitled “Contact Us” below.

We have a comprehensive Breach/Incident Response Plan in place. Upon the event of a breach, we will provide notice to any potentially affected party within twelve (12) hours. A public copy of the plan will be provided upon request.

Browser Do Not Track

Our website does not support Do Not Track at this time. Do Not Track (DNT) is a privacy preference you can set in your web browser to indicate that you do not want certain information about your web page visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit www.donottrack.us

Changes to Our Privacy Policy

If we update this Privacy Policy, we will notify you by posting the revised Privacy Policy on the Services, and for certain revisions that materially expand the ways in which we use or share the information previously collected from you through the Services, we will either display an alert next to the Privacy Policy, display an alert on the Services, or directly communicate with you in advance of the changes taking effect. Your continued use of the website or the Service after the changes have been made will constitute your acceptance of the changes. Please, therefore, make sure you read any such notice carefully. If you do not wish to continue using the website or Services under the new version of the Policy, please cease using the website and the Services.

Contact Us

Questions regarding this Privacy Policy and issues related to you or a User’s information for which you are responsible should be directed to us via any of the following methods:

Email Address: contact@legendsoftraining.com

Phone: 888-676-7771

Mailing Address:

Legends of Training, Inc.
Attention: General Counsel’s Office
500 North Capitol Street, NW, Suite 230
Washington, D.C. 20001